Sheraton Hokkaido Kiroro Resort Akaigawa, Akaigawa - Reviews, Rooms Options & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

650 Tokiwa, Akaigawa, Japan, 046-0593

Sheraton Hokkaido Kiroro Resort is situated in the picturesque Hokkaido Golden Triangle and boasts ski-in, ski-out facilities along with a serene ambiance. This resort uniquely combines modern luxury with traditional Japanese elements, offering guests a tranquil retreat in nature's beauty. Its acclaimed amenities, including access to the region's renowned powdered snow during winter, create an ideal destination for adventure enthusiasts across the year.

Location

The resort is ideally located in Akaigawa, providing easy access to nearby Sapporo and the historic town canals of Otaru. Guests also have the convenience of reaching attractions such as Mount Tengu and Kokusai Ski Resort. New Chitose Airport is the nearest airport, situated approximately 60 km away.

Rooms

Each room at Sheraton Hokkaido Kiroro Resort is air-conditioned and equipped with modern amenities such as flat-screen televisions and refrigerators. Guests can choose from various types of rooms featuring stunning mountain views. The hotel offers 140 well-appointed rooms to ensure a restful stay.

Eat & Drink

The resort features two onsite restaurants, including Rivierouge, which serves an international buffet for breakfast and dinner. Guests can also enjoy traditional Japanese cuisine at Hokki, which is open for dinner and offers à la carte selections. Menu items showcase Hokkaido's renowned seafood, including crabs, scallops, and salmon.

Leisure & Business

Sheraton Hokkaido Kiroro Resort provides a wide range of leisure options, including snowmobiling, snow rafting, and other exciting winter sports. The resort features a traditional onsen with indoor and outdoor pools, allowing guests to unwind after an adventurous day. Other activities available include hiking, trekking, and various fun snow activities catering to all ages.

“The Sheraton Kiroro boasts an very nice ski-in/ski-out location, making the mountain access super convenient for avid skiers!”view full review

View hotel on map

“A wonderful ski resort with beautiful scenery and great food” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the hotel rooms for free.

Other information

A full breakfast is served at the price of JPY2,720 per person per day.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are allowed on request.

Number of floors:5

Number of rooms:140

Former name

Sheraton Kiroro

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Guest Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Standard Twin Room

Max:

2 persons

22 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Deluxe Twin Room

Max:

2 persons

22 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Akaigawa400 ft

Airports

Sapporo Okadama (OKD) 36.3 mi

New Chitose (CTS) 65.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Serenity

“The grande room was impressively spacious, featuring modern furniture and two bathrooms, which made our stay incredibly comfortable and enjoyable.” view full review

Kid-Friendly Fun

“The snow park at the sister hotel was a fantastic addition for our kids, providing them with hours of entertainment and joy during our stay.” view full review

Relaxing After Skiing

“The free public bath was a wonderful way to unwind after a day on the slopes, offering a soothing experience in a beautiful setting.” view full review

Amazing Ski Access

“The ski-in, ski-out feature was perfect for our skiing trip, making it easy to hit the slopes early in the morning and enjoy the excellent, powdery snow.” view full review

General

Free Wi-Fi
Parking lot
Elevator

Sports & Fitness

Exercise gym

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone

Location

650 Tokiwa, Akaigawa, Japan, 046-0593

Map view

650 Tokiwa, Akaigawa, Japan, 046-0593

City landmarks

Asaridake

2.9 mi

478-1 Ochiai

Yamanaka Dairy Farm

3.7 mi

Nearby

Kiroro Ski Resort

700 ft

Ski Area

Kiroro Snow World

1000 ft

Restaurants

Buffet Rivierouge

1000 ft

650 Tokiwa Sheraton Hokkaido Kiroro Resort 1F

Hopi Hills Farm Country Pizza

1000 ft

128-1 Tokiwa Kiroro Resort

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

7.2/10

Very good

Rooms

8.4

Location

9.2

Service

6.6

Dining

5.0

Samuel

United Kingdom, February 2025

6.8/10

My stay at the Sheraton Kiroro Resort had its ups and downs. The location is fantastic for skiing, and the views from the room were stunning. While I appreciated the excellent service from the staff, particularly the front desk, the overall service throughout the hotel needed improvement. Dining options were a letdown, with overpriced food that didn't quite meet expectations, especially during dinner buffets. It’s a great spot for skiing, but for a full experience including quality food and service, improvements are necessary.

Rooms

9.0

Our room had breathtaking views of the slopes, making it a perfect spot to relax after a day of skiing.

Service

5.0

There were aspects of service that were lacking; accountability seemed absent across various staff members.

Location

10.0

The location is superb for skiing, being just steps away from the mountain center, making it extremely convenient.

Dining

5.0

Dining was disappointing overall, with tasteless food that often felt overpriced for what we received.

Facilities

6.0

The facilities were decent but could use some upgrades to enhance the overall experience.

Scarlett

United Kingdom, November 2024

7.0/10

My stay at the Kiroro Sheraton was quite an experience! The snowfall was incredible, making it a perfect spot for skiing. Although the rooms were a bit small compared to other Sheraton properties, the service was commendable. However, the lack of affordable dining options after dark left me a bit disappointed.

Rooms

7.0

The rooms were cozy and comfortable, but slightly smaller than what I expected.

Service

6.0

The service was good overall, but I had a frustrating experience with the front desk during check-in, which was disappointing.

Location

9.0

The hotel is conveniently located with ski-in/ski-out access, right by the slopes, making it great for ski enthusiasts.

Dining

5.0

Dining options were quite limited after 4 PM, which was frustrating since I often enjoy quick meals after a day on the slopes.

Facilities

8.0

The hotel facilities were modern and clean, perfect for families and skiers alike.

William

United Kingdom, November 2024

7.2/10

I had a fantastic stay at the resort, enjoying its beautiful scenery and convenient ski-in ski-out access. The buffet meals were not only tasty but offered a wide variety. However, there were limited dining options and not much nearby. The resort is definitely aimed at skiing enthusiasts, making it less ideal for those looking for diverse activities beyond skiing.

Rooms

9.0

The Grande room was spacious and modern, featuring two bathrooms which was a nice touch.

Service

6.0

While the staff was generally nice, I was disappointed to find out that there were no doormen or bellhops to assist with luggage.

Location

8.0

The resort is located near the ski slopes, making it perfect for skiing trips but quite remote from other options.

Dining

5.0

The breakfast was initially included in my booking but there was confusion at check-in. The dining options were limited to just the hotel and a sister hotel.

Facilities

8.0

The ski center was well-equipped and the free public bath was a great addition, especially after a long day on the slopes.

Walter

United Kingdom, November 2024

8.6/10

My family had an amazing ski trip at Kiroro. The snow conditions were incredible, with virtually no crowds on the slopes. The room was a great size for us and had stunning views, making it a perfect retreat after a day of skiing. However, I found that some dining options were hit or miss in terms of quality and service, which was a bit disappointing considering the hotel’s reputation. Overall, this place gave us great value for our ski trip.

Rooms

10.0

The king size bed suite with a view of the slopes was perfect for my family, spacious enough for us to all relax and unwind.

Service

8.0

The service we received was top-notch, especially the warm welcome from the staff, but some dining experiences had room for improvement.

Location

10.0

Being in the mountains and so close to the ski slopes made it incredibly convenient for our skiing adventures.

Dining

6.0

While some meals were enjoyable, we had one experience where the service was subpar, affecting our overall dining satisfaction.

Facilities

9.0

The hotel facilities have noticeably improved, offering everything we needed for a great ski trip.

Mason

United Kingdom, September 2024

7.0/10

Kiroro offers an impressive skiing experience with powdery snow and minimal crowds on the slopes, making it a great choice for families. The Sheraton's location near the mountain center is a definite plus, but the lack of activities and dining options in the hotel can leave you feeling somewhat stranded in the evenings. While the rooms are standard and comfortable, it’s not ideal if you’re hoping for lively après-ski options.

Rooms

7.0

The rooms are standard four-star accommodations, decent in size and equipped with essential amenities.

Service

8.0

The English-speaking staff provided good service throughout my stay.

Location

9.0

Being slopeside is a huge advantage; it was easy to get out and ski first thing in the morning.

Dining

5.0

Dining options are limited to two restaurants, which was disappointing given the lack of variety.